Are you interested in working for a dynamic company that helps spread literacy around the world? I Can Read is a fun and rewarding place to work with upward mobility.
CENTRE MANAGER
Responsibilities:
Oversee the administration, operations and management of the Learning Centre.
Responsible for the growth and overall profitability of the Learning Centre.
Decision making with good business sense.
Proper delegation of tasks to staff.
Create a warm and comfortable environment for students and parents.
Maintain a clean and conducive to learning environment.
Ensure safety and care for students.
Schedule classes and timetable.
Attend, respond and manage customer enquiries and requests.
Provide excellent customer service to parents and students.
Manage expectations of parents and students.
Front desk and administrative duties.
Responsible for maintaining professional standards of the Learning Centre as determined by HQ.
Requirements:
Candidate should possess at least a Diploma, Advanced/Higher/Graduate Diploma (any field)
Candidate should have a minimum 3 years of relevant working experience in a supervisory/managerial position.
Fresh graduates with a relevant field of study will also be considered.
Preferable experience includes but is not limited to Education centres, Sales, Customer Service, Retail; Food and Beverage.
Must love children.
Ability to manage stress and handle difficult situations at all times.
Candidate should possess a cheerful disposition and excellent communication skills at all levels and must be customer oriented.
Strong managerial skills and good business acumen.
Candidate needs to be a good team player with a positive "Can Do" attitude.
Good English speaking skills.
Ability to speak Mandarin or other dialects to communicate with grandparents is preferable but not required.
Excellent computer skills and MS Office proficient.
Must be willing to work retail hours (i.e. Saturdays and Sundays until 6pm) with 2 off days.
Compensation and Benefits:
Competitive Remuneration Packages Commensurate with Experience.
Excellent Employment Benefits.
Career Growth.
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TEACHER (READING SPECIALIST)
Responsibilities
Teach I Can Read Literacy courses:
Working with children between the ages of 2.5 to 12 years old
Teaching pre-reading skills to children using the I Can Read system
Teaching reading and comprehension skills using the I Can Read system
Conducting ad hoc replacement lessons and one-to-one lessons
Teaching I Can Read affiliated programmes
Teaching writing skills, including grammar, editing and publishing
Teaching oral presentation and communication skills
Helping children develop social skills and positive classroom behaviour
Using I Can Read’s positive reinforcement for classroom management
Fulfilling at least one Duty Day per week
Conduct Assessments:
Conducting initial assessments for all prospective students
Regularly assessing students during classes to monitor individual progress
Working alongside the assessment team to ensure smooth running of open house events
Discussing with parents the assessment outcomes, advising the most suitable course for their child and explaining I Can Read’s methodology
Communication:
Maintaining regular open communication with parents, through informal, formal and scheduled parent-teacher meetings. In addition, communication may also be via email and phone calls using the centre’s computer/phone in agreement with the Operations Manager
Keeping attendance logs for all classes taught and updating the Operations Management when a student is ready for promotion
Attending regular Learning Centre Team meetings; this may also include taking of meeting minutes
Updating progress sheets, complete term reports and Accident and Incident reports as required
Contribute to Student Growth and Retention:
Increasing sign-ups through competently conducted assessments
Maximising student retention through effective delivery of the I Can Read pedagogy and regular updates to the parents
Any other duties:
Conducting ad hoc parent-teacher meetings and briefings
Attending additional training if and when required
Assisting with ad hoc duties
Completing centre academic audits if required
Updating the Learning Centre Team on any damages within the centre
Helping the centre team to keep classrooms tidy and stocked with the required materials and stationery
Requirements:
Degree-level qualifications, preferably in Teaching/Education/Early Childhood/Studies/English/English Literature or Linguistics
Diploma-level qualifications must be in a relevant field such as Teaching/Education/Early Childhood Studies/English Language/English Literature or Linguistics
English speaker with a universally recognisable accent and a strong command of the English Language
At least two years of related teaching experience, or similar
An enthusiasm for teaching young children
Strong communication and interpersonal skills
The ability to work well with co-teachers, and Learning Centre Management
The ability to operate with a high level of integrity and professionalism
Click apply here or email to teacher.hr@icanread.asia
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CUSTOMER SERVICE EXECUTIVE
Responsibilities:
Assist the Centre Manager in managing the daily operations of the Learning Centre.
Create a warm and comfortable environment for students and parents.
Ensure safety and care of students.
Schedule classes.
Attend, respond and manage customer enquiries and requests.
Front desk and administrative duties.
Requirements:
Candidate should possess at least an "O" Level Certificate or equivalent.
Candidate should have a minimum of 1 year relevant work experience.
Fresh graduates will also be considered.
Preferable experience includes but is not limited to Education Centres, Sales, Customer Service, Retail; Food and Beverage.
Must love children.
Candidate should possess a cheerful disposition and excellent communication skills at all levels.
Good English Skills
Ability to speak Mandarin or other dialects to communicate with grandparents is preferable but not required.
Computer and MS Office proficient.
Must be willing to work retail hours (i.e. Saturday and Sunday until 6pm) with two off days.
Compensation and Benefits:
A Competitive Remuneration Package Commensurate with Experience.