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Are you interested in working for a dynamic company that helps spread literacy around the world? I Can Read is a fun and rewarding place to work with upward mobility.

CENTRE MANAGER

Responsibilities:

  • Oversee the administration, operations and management of the Learning Centre.
  • Responsible for the growth and overall profitability of the Learning Centre.
  • Decision making with good business sense.
  • Proper delegation of tasks to staff.
  • Create a warm and comfortable environment for students and parents.
  • Maintain a clean and conducive to learning environment.
  • Ensure safety and care for students.
  • Schedule classes and timetable.
  • Attend, respond and manage customer enquiries and requests.
  • Provide excellent customer service to parents and students.
  • Manage expectations of parents and students.
  • Front desk and administrative duties.
  • Responsible for maintaining professional standards of the Learning Centre as determined by HQ. 

Requirements:
  • Candidate should possess at least a Diploma, Advanced/Higher/Graduate Diploma (any field)
  • Candidate should have a minimum 3 years of relevant working experience in a supervisory/managerial position.
  • Fresh graduates with a relevant field of study will also be considered.
  • Preferable experience includes but is not limited to Education centres, Sales, Customer Service, Retail; Food and Beverage.
  • Must love children.
  • Ability to manage stress and handle difficult situations at all times.
  • Candidate should possess a cheerful disposition and excellent communication skills at all levels and must be customer oriented.
  • Strong managerial skills and good business acumen.
  • Candidate needs to be a good team player with a positive "Can Do" attitude.
  • Good English speaking skills.
  • Ability to speak Mandarin or other dialects to communicate with grandparents is preferable but not required.
  • Excellent computer skills and MS Office proficient.
  • Must be willing to work retail hours (i.e. Saturdays and Sundays until 6pm) with 2 off days.


Compensation and Benefits:

  • Competitive Remuneration Packages Commensurate with Experience.
  • Excellent Employment Benefits.
  • Career Growth.




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TEACHER (READING SPECIALIST)

Responsibilities

Teach I Can Read Literacy courses:

  • Working with children between the ages of 2.5 to 12 years old
  • Teaching pre-reading skills to children using the I Can Read system
  • Teaching reading and comprehension skills using the I Can Read system
  • Conducting ad hoc replacement lessons and one-to-one lessons
  • Teaching I Can Read affiliated programmes
  • Teaching writing skills, including grammar, editing and publishing
  • Teaching oral presentation and communication skills
  • Helping children develop social skills and positive classroom behaviour
  • Using I Can Read’s positive reinforcement for classroom management
  • Fulfilling at least one Duty Day per week 

    Conduct Assessments: 
  • Conducting initial assessments for all prospective students
  • Regularly assessing students during classes to monitor individual progress
  • Working alongside the assessment team to ensure smooth running of open house events
  • Discussing with parents the assessment outcomes, advising the most suitable course for their child and explaining I Can Read’s methodology 


    Communication:
  • Maintaining regular open communication with parents, through informal, formal and scheduled parent-teacher meetings. In addition, communication may also be via email and phone calls using the centre’s computer/phone in agreement with the Operations Manager 
  • Keeping attendance logs for all classes taught and updating the Operations Management when a student is ready for promotion
  • Attending regular Learning Centre Team meetings; this may also include taking of meeting minutes
  • Updating progress sheets, complete term reports and Accident and Incident reports as required


    Contribute to Student Growth and Retention: 
  • Increasing sign-ups through competently conducted assessments
  • Maximising student retention through effective delivery of the I Can Read pedagogy and regular updates to the parents


    Any other duties:
  • Conducting ad hoc parent-teacher meetings and briefings
  • Attending additional training if and when required
  • Assisting with ad hoc duties
  • Completing centre academic audits if required
  • Updating the Learning Centre Team on any damages within the centre
  • Helping the centre team to keep classrooms tidy and stocked with the required materials and stationery


    Requirements:
  • Degree-level qualifications, preferably in Teaching/Education/Early Childhood/Studies/English/English Literature or Linguistics
  • Diploma-level qualifications must be in a relevant field such as Teaching/Education/Early Childhood Studies/English Language/English Literature or Linguistics
  • English speaker with a universally recognisable accent and a strong command of the English Language
  • At least two years of related teaching experience, or similar
  • An enthusiasm for teaching young children
  • Strong communication and interpersonal skills
  • The ability to work well with co-teachers, and Learning Centre Management
  • The ability to operate with a high level of integrity and professionalism

Click apply here or email to teacher.hr@icanread.asia



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CUSTOMER SERVICE EXECUTIVE

Responsibilities:

  • Assist the Centre Manager in managing the daily operations of the Learning Centre.
  • Create a warm and comfortable environment for students and parents.
  • Ensure safety and care of students.  
  • Schedule classes. 
  • Attend, respond and manage customer enquiries and requests.
  • Front desk and administrative duties.

Requirements:
  • Candidate should possess at least an "O" Level Certificate or equivalent.
  • Candidate should have a minimum of 1 year relevant work experience. 
  • Fresh graduates will also be considered.
  • Preferable experience includes but is not limited to Education Centres, Sales, Customer Service, Retail; Food and Beverage.
  • Must love children.
  • Candidate should possess a cheerful disposition and excellent communication skills at all levels.
  • Good English Skills
  • Ability to speak Mandarin or other dialects to communicate with grandparents is preferable but not required.
  • Computer and MS Office proficient.
  • Must be willing to work retail hours (i.e. Saturday and Sunday until 6pm) with two off days.

Compensation and Benefits:
  • A Competitive Remuneration Package Commensurate with Experience.
  • Career Growth.
  • Excellent Employment Benefits.




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